From the day you join
Where everyone starts, from the moment you join.
- 1 point per £1, and double on every hair treatment
- 250 welcome points — a third of the way to your first voucher
- Birthday points every year
Free to join · No card needed
That is twice what you need for your first £1.50 voucher — just for joining and adding your birthday. After that every £1 earns points, treatments earn double, and the rate climbs as you go.
A point is worth a penny. No fee, no minimum spend, and no catch.
How it works
Sign up with your email address — no plastic card to lose. 250 points land straight away, plus 50 for adding your birthday month.
1 point per £1 to start, rising to 1.5 as a Bloom member — and double on every hair treatment. Added automatically, nothing to claim.
At 150 points, turn them into a £1.50 voucher whenever you like. It is emailed instantly and works on anything — including treatments.
Tiers
Your tier is based on what you spend with us over any rolling 12 months — treatments included. You move up the moment you cross the line, with no waiting for a review date.
From the day you join
Where everyone starts, from the moment you join.
£100+ in 12 months
Once you have spent £100 with us in a year.
£300+ in 12 months
Our most loyal customers, at £300 a year.
Treatments earn double on top of your tier rate — so a Bloom member collects 3 points per £1 in the chair.
Ways to earn
Points never need claiming — they are added to your account automatically.
1–1.5 points
The rate rises with your tier. Points are added automatically.
Double points
Every wash, style, retightening, cap and installation earns at twice your usual rate.
250 points
Straight into your account, worth £2.50 before you have spent a penny.
50 points
Add your name and birthday month — takes about ten seconds.
100 points
For anything you have actually bought. Add a photo and it is 150.
100 points
Every year, in your birthday month. Bloom members also get a £5 voucher.
250 points
And they get 100 bonus points too. Everyone wins.
Your account
Sign in with the email address you joined with to see your balance and vouchers.
0 points
They get 100 bonus points, and you get 250 when they place their first order. No limit.
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Everything you have bought from us, online and in the chair.
There is no password on your account — we email you a fresh six-digit code each time you sign in. That means there is nothing to steal, reuse or guess.
Deleting removes your points, vouchers and personal details for good. Order records are anonymised but kept, as tax law requires.
What your points are worth
300 points
Worth £3.00 — two vouchers, before you have spent anything.
1200 points
Double points at 1.5× the rate — £12.00 back in vouchers.
750 points
Worth £7.50, and each of them starts with 100 points too.
Questions
Faster than most schemes. Joining gives you 250 points and completing your profile adds 50 — that is 300 of the 150 you need for your first voucher, so most people can claim a £1.50 voucher before their first order even arrives. A single £60 retightening earns another 120.
Every 150 points converts into a £1.50 voucher — so a point is worth a penny, and there is no clever maths hiding a worse rate. Once you reach 150 you can claim it whenever you like; it arrives by email straight away, lasts 12 months, and works on anything we sell including treatments.
They are based on what you spend with us over any rolling 12 months, treatments included. £100 makes you Sprout and £300 makes you Bloom. You move up the moment you cross the line — there is no waiting for a review date — and you keep the tier for as long as your 12-month total stays above it.
Yes. No card fee, no subscription, no minimum spend, and no catch. We would rather give the margin to people who come back than spend it on adverts.
Points expire 24 months after you earn them if your account has had no activity at all. Any spend or redemption resets the clock on your whole balance, so in practice regular customers never lose any.
Yes — on treatments as well as products. That is deliberate: a loyalty scheme you can only spend on one half of the business is not much of a reward.
The points earned on that item are removed from your balance. If you have already spent them, your balance simply goes to zero rather than negative — we will not chase you for it.
No. Your account is linked to your email address. To sign in we email you a six-digit code — there is no password to forget, and your balance follows you onto any device you use.
You get a referral code on your Mundo Club page. Share it, and when your friend joins and places their first order you get 250 points and they start with 100 extra. There is no limit on how many people you can refer.
Yes. Points go to the account that pays, so gifts still earn.
Start collecting
Free to join, 250 welcome points, and double points on every hair treatment.