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Get 300 points before you spend a penny

That is twice what you need for your first £1.50 voucher — just for joining and adding your birthday. After that every £1 earns points, treatments earn double, and the rate climbs as you go.

  • 250 points the moment you join, plus 50 for your profile
  • Double points on every hair treatment — a £400 loc install earns 800
  • Free UK delivery on everything once you reach Sprout
  • 250 points every time you refer a friend, and 100 for them

A point is worth a penny. No fee, no minimum spend, and no catch.

How it works

Three steps, and then it looks after itself

Join, free

Sign up with your email address — no plastic card to lose. 250 points land straight away, plus 50 for adding your birthday month.

Collect points

1 point per £1 to start, rising to 1.5 as a Bloom member — and double on every hair treatment. Added automatically, nothing to claim.

Claim your vouchers

At 150 points, turn them into a £1.50 voucher whenever you like. It is emailed instantly and works on anything — including treatments.

Tiers

The more you visit, the faster you earn

Your tier is based on what you spend with us over any rolling 12 months — treatments included. You move up the moment you cross the line, with no waiting for a review date.

Seed 1 pts / £1

From the day you join

Where everyone starts, from the moment you join.

  • 1 point per £1, and double on every hair treatment
  • 250 welcome points — a third of the way to your first voucher
  • Birthday points every year
Sprout 1.25 pts / £1

£100+ in 12 months

Once you have spent £100 with us in a year.

  • 25% more points on everything — 1.25 per £1
  • Free UK delivery on every order, with no £40 minimum
  • Early access to new products before they go on general sale
Bloom 1.5 pts / £1

£300+ in 12 months

Our most loyal customers, at £300 a year.

  • 50% more points on everything — 1.5 per £1, so 3 per £1 on treatments
  • Free UK delivery, always
  • Priority booking for treatments, including Saturdays
  • A £5 voucher in your birthday month, on top of your points

Treatments earn double on top of your tier rate — so a Bloom member collects 3 points per £1 in the chair.

Ways to earn

Seven ways to build your balance

Points never need claiming — they are added to your account automatically.

1–1.5 points

Every £1 you spend

The rate rises with your tier. Points are added automatically.

Double points

Hair treatments

Every wash, style, retightening, cap and installation earns at twice your usual rate.

250 points

Joining the club

Straight into your account, worth £2.50 before you have spent a penny.

50 points

Completing your profile

Add your name and birthday month — takes about ten seconds.

100 points

Writing a review

For anything you have actually bought. Add a photo and it is 150.

100 points

Your birthday

Every year, in your birthday month. Bloom members also get a £5 voucher.

250 points

Referring a friend

And they get 100 bonus points too. Everyone wins.

Your account

Your points balance

Sign in with the email address you joined with to see your balance and vouchers.

Sign in

No password to remember — we email you a six-digit code.

Please enter the email address you joined with.

Not a member yet? Join below — it takes about twenty seconds.

What your points are worth

Real examples

300 points

Joining and adding your birthday

Worth £3.00 — two vouchers, before you have spent anything.

1200 points

A £400 loc installation, as a Bloom member

Double points at 1.5× the rate — £12.00 back in vouchers.

750 points

Referring three friends

Worth £7.50, and each of them starts with 100 points too.

Questions

Mundo Club, explained

How quickly can I get something back?

Faster than most schemes. Joining gives you 250 points and completing your profile adds 50 — that is 300 of the 150 you need for your first voucher, so most people can claim a £1.50 voucher before their first order even arrives. A single £60 retightening earns another 120.

How do points become money off?

Every 150 points converts into a £1.50 voucher — so a point is worth a penny, and there is no clever maths hiding a worse rate. Once you reach 150 you can claim it whenever you like; it arrives by email straight away, lasts 12 months, and works on anything we sell including treatments.

How do the tiers work?

They are based on what you spend with us over any rolling 12 months, treatments included. £100 makes you Sprout and £300 makes you Bloom. You move up the moment you cross the line — there is no waiting for a review date — and you keep the tier for as long as your 12-month total stays above it.

Is it really free?

Yes. No card fee, no subscription, no minimum spend, and no catch. We would rather give the margin to people who come back than spend it on adverts.

Do my points expire?

Points expire 24 months after you earn them if your account has had no activity at all. Any spend or redemption resets the clock on your whole balance, so in practice regular customers never lose any.

Can I use vouchers on treatments?

Yes — on treatments as well as products. That is deliberate: a loyalty scheme you can only spend on one half of the business is not much of a reward.

What if I return something?

The points earned on that item are removed from your balance. If you have already spent them, your balance simply goes to zero rather than negative — we will not chase you for it.

Do I need a physical card?

No. Your account is linked to your email address. To sign in we email you a six-digit code — there is no password to forget, and your balance follows you onto any device you use.

How does referring a friend work?

You get a referral code on your Mundo Club page. Share it, and when your friend joins and places their first order you get 250 points and they start with 100 extra. There is no limit on how many people you can refer.

Can I collect points on a gift?

Yes. Points go to the account that pays, so gifts still earn.

The short version of the terms: free to join, one account per person, tiers based on rolling 12-month spend, 150 points = £1.50, points expire after 24 months of inactivity, vouchers last 12 months from the day you claim them, and points are removed if you return the item that earned them. We will give you 30 days' notice if we ever change the scheme.

Start collecting

Join the Mundo Club

Free to join, 250 welcome points, and double points on every hair treatment.